Request account or data deletion

1. Privacy policy and contact

This policy explains how Boostpay uses information when you create an account, fund a wallet, buy a service, receive notifications or contact support. It applies to the Boostpay app and the related account services described here. Boostpay is developed by Sadi Developer. For privacy questions, access or correction requests, or an account-deletion request, contact Sadi Developer / Boostpay on 07034082219 or use Support in the app. Website: https://boostpay.com.ng. Last updated: 12 October 2026.

11. Retention

Account information is retained while needed to provide the account and its services. Transaction, funding, refund, referral and security/audit records may need to remain after an account closes to complete reconciliation, resolve disputes, prevent fraud or satisfy applicable record-keeping obligations. Retention depends on the record and the reason it is required; it is not a promise that every record is immediately erased on request. When handling a deletion request, support will explain the records that can be deleted, any records that must be retained, the reason and the applicable period or criteria. Copies held by independent payment or service providers are also subject to their own obligations.

13. Request account or data deletion

In the app, open Profile > Delete account and submit the request using the account verification shown there. If you cannot use the app, call 07034082219 and ask for Boostpay account deletion or data deletion; you do not need to reinstall the app to start the request. Provide your registered phone number and a contact method so support can verify ownership. Never provide your password, transaction PIN, OTP or purchased PIN to support. An in-app submission creates a request for review, not an immediate deletion. Any remaining balance, pending payments or disputes must be resolved with you. Support will confirm the outcome and explain any records retained under the retention section. You may also request deletion of specific information without requesting closure of the entire account; support will explain any effect on the service.

Contact Boostpay

Call Sadi Developer / Boostpay on 07034082219. For deletion, say that you want to request Boostpay account or data deletion. You can start without reinstalling or signing in to the app. We will verify account ownership and explain the next steps. Do not share passwords, PINs or OTPs.

boostpay.com.ng